This Is Why Phone Companies Suck

This time it’s Verizon. 

Anyone after Novermber 2006 – either a new customer or someone who changed their contract – has “variable early termination” which means they get prorated.  If you’ve been a customer longer or haven’t modified your server since before that date you are screwed.

I love that.  Been a customer longer?  Screw you.  Brilliant.  These guys are even worse than AT&T.

If they had just given me a pro-rated early termination I probably wouldn’t have a) said anything b) done anything.  But now I’m pissed so I’m going to extract it from them one way or another.

The thing that really pisses me off is that for the last several months my Q phone has been dying on me.  Usually late in the afternoon or the early evening.  (After being charged up all night.)  I’m not sure whether this is caused by a faulty battery (I’ve had for maybe eight months – my previous one was stolen and I paid full price for this one.) or if it is bad service.  In my downtown Austin home I typically only got one bar so I suspect it might have been ratcheting up power for reception and thus draining the battery, but I don’t really know.  All I know is I got a lot of dropped calls and my phone just turned off on a regular basis.

 I have 5 bars on AT&T in the same place where I have never had more than 2 on Verizon.

I’ve now requested a copy of my contract, this will be interesting.

So, what do you think ?